Windows doesnt work

I got the gemibook pro (intel celeron n5100 8gb, 256gb, intel uhd 600)
2 days, day 1 was fine. Day 2 i started it up and shit happens: deleted microsoft apps incl. The Microsoft store, i reseted it but still the same problem. So i installed a fresh win10 Version and now it says no audio driver installed, it doesnt let me install anything, when i try to install win11 it get stuck at 85%…untill now the support wasnt really helpfull. They just send me a link with files and i dont know what to do with them…

The Files i got from chuwi

No audio driver installed: