Windows open and close by themselves on hi10x

Good morning,

Since almost the purchase of my hi10x, I have had intermittent problems opening and closing my windows and also the start menu. This renders the use of the laptop inoperative. I tried without the physical keyboard and also by disabling the touch and stylus drivers but nothing changed. I also tried a trial version of ubuntu and I keep having the same problem. I’m really clueless, if anyone has a solution or if any member of the chuwi brand can help me, I’m listening. Best regards.

video link : issue chuwi hi10x - YouTube