Black Screen Issue on CHUWI Hi10 Air After Update

Laptops AeroBook
1

Hi everyone,

Iam having an issue with my CHUWI Hi10 Air tablet. After a recent Windows update, the device powers on, but the screen stays Black screen.

I can hear the startup sounds, so it seems the system is running, but the display doesn’t work.

I have tried force-restarting and connecting to an external monitor, but no luck.
Has anyone faced this before or know a fix? Any help would be greatly appreciated! Thanks!

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@manonegra222

3

That’s exactly what’s happening, the installation has changed the display driver and that’s why you can’t see any image. The solution is to connect a screen or TV via HDMI cable or reinstall the system but this would make you lose the data you have on the device.

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