Backed the Aerobook on indiegogo but few days back it doesn’t want to boot. It is acting as if the power button is stuck or something. Found a way on youtube by holding the “~” tilde key and was able to boot into Windows and backup my data. However once I release the ~ key, windows will initiate shutdown and it will switch off like how it would react when one press and holds the power button and cuts the power.
When powering on without holding the ~ key, it will show boot screen for a few second and switch off again. Anyone encounter this issue? How do I get it fixed in Singapore?
i managed to get them to send me a “new” keyboard after 2 months. The keyboard arrived, with missing keycap and the cable pin has got some black patches. Tried to swap keyboard, doesn’t work…
firstname.lastname@example.org never did reply my multiple emails. The keyboard was sent by their indiegogo rep, which i backed the laptop from. They wanted me to send the laptop but local postal just won’t take it due to li-on battery inside (dangerous goods). To send by Fedex or DHL would have cost another hundred.
US$400 down the drain, no support whatsoever.