I bought a laptop a year ago and a week ago, when it was charging and turned on, it stopped working and the light indicating whether the laptop was charging also did not light up. I don’t know what to do, help me
First you need to check if its the laptop or the charger. it seems is the charger.
@manonegra222 can you help, you are good on this
Everything seems to indicate that the problem is with the charger or the charging port, first check that the port used is the correct one and that it is free of objects that could prevent good contact. Also check that you are using the original charger and, if you use another one, that it has the same voltage and power. Finally, to check that the charger is working, you should use a multimeter and measure the voltage given, which should match the one marked on the base of the laptop.
It’s definitely not a matter of the charger because on my brother’s laptop this charger works. Charger original.
