Chuwi H10 Air does't boot any more

Hi there,

I have this Chuwi H10 Air64G18102534 Type CWI529 with Intel 64 and windows 10. After shut it down normal without any unusual sign before yesterday, today it have no life sign whatsoever. Put the charger but the red light that normally showing and blinking does not showing at all. Can you please advise me what to do?

Regards

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Please contact service@chuwi.com

1 Like

i have same problem like u

Contacted and waited for 2 days, no replay.
Poor customer service

Please tell me your email address

I have the same problem and to the specified address I already wrote with alex.doctor1978@gmail.com

OK, got ya. :upside_down_face:

which driver specifically controls the touch screen? is it the HID-Compliant touch screen driver, or the GoodixTouchDriver Device? windows is saying both of these drivers are the correct ones. the touch screen will work…but is off…meaning when you touch the screen in one place it registers the touch in another. I tried calibrating the touch in windows but it didn’t make a difference. Is it possible that the sensor is off?
thanks

thanks my issue has been fixed.