Chuwi HI12 android flashing issue

Hello,

When trying to refresh Android using Intel Flash tool I get an error at 26% - tablet starts in android fastboot mode and it gets recognized by Windows as Cherry Trail CR device

02/20/22 23:09:17.910 INFO : Ready to flash!
02/20/22 23:09:17.913 INFO : Flash file C:\Users\Lenovo\Downloads\android\flash-no-erase-all.json [recover] loaded
02/20/22 23:09:22.712 INFO : [Port 1/1] Checking events on device …
02/20/22 23:09:22.756 WARNING: [Port 1/1] The current device state of the board prevent log check
02/20/22 23:09:22.758 INFO : [Port 1/1] Start flashing the flash configuration with dnx_os start state for EMMCEFB13145
02/20/22 23:09:22.759 INFO : [Port 1/1] Starting flash …
02/20/22 23:09:22.759 INFO : [Port 1/1] Flash started
02/20/22 23:09:22.759 INFO : [Port 1/1] Sleep 500 ms before executing first flash command
02/20/22 23:09:23.271 INFO : [Port 1/1] Running "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin" command
02/20/22 23:09:23.473 WARNING: [Port 1/1] Command "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin" failed
02/20/22 23:09:23.473 INFO : [Port 1/1] Retrying "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin" command
02/20/22 23:09:23.635 WARNING: [Port 1/1] Command "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin" failed
02/20/22 23:09:23.635 INFO : [Port 1/1] Running Sleeping for 5 seconds command
02/20/22 23:09:28.636 INFO : [Port 1/1] Command Sleeping for 5 seconds succeed
02/20/22 23:09:28.636 INFO : [Port 1/1] Running Wait for device with status dnx_os on port 1/1 command
02/20/22 23:09:28.636 INFO : [Port 1/1] Command Wait for device with status dnx_os on port 1/1 succeed
02/20/22 23:09:28.636 INFO : [Port 1/1] Running "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "osloader" "C:\Users\Lenovo\Downloads\android\loader.efi" command
02/20/22 23:09:31.711 INFO : [Port 1/1] Command "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "osloader" "C:\Users\Lenovo\Downloads\android\loader.efi" succeed
02/20/22 23:09:31.711 INFO : [Port 1/1] Running "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "boot" "C:\Users\Lenovo\Downloads\android\loader.efi" command
02/20/22 23:09:32.248 INFO : [Port 1/1] Command "C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "boot" "C:\Users\Lenovo\Downloads\android\loader.efi" succeed
02/20/22 23:09:32.248 INFO : [Port 1/1] Running Sleeping for 0.5 seconds command
02/20/22 23:09:32.750 INFO : [Port 1/1] Command Sleeping for 0.5 seconds succeed
02/20/22 23:09:32.750 INFO : [Port 1/1] Running Wait for device with status pos on port 1/1 command
02/20/22 23:10:32.751 ERROR : [Port 1/1] Command Wait for device with status pos on port 1/1 failed
02/20/22 23:10:32.751 ERROR : [Port 1/1] Flash failed (Command type: Device enumeration)
02/20/22 23:10:34.187 INFO : [Port 1/1] Device lost on 1/1

Ps There is no serial number at the back of the device, there is only model CWI520, device is discovered by Intel tool as DnX SN: EMMCEFB13145

Please assist.

Hi, you can try this tool, thanks

I’ve tried this version of Intel app to flash the device but it couldn’t see Chuwi 12 for some reason and also it looks like Android image is gone from previous post and I downloaded one from other thread but I think it might not be the correct one. Could you also share Android 5 image for Chuwi 12 again?

Hello, please contact our official after-sales email, thank you