Chuwi Minibook X 10,8. Chuwi Store shipment problems (?)

Two months ago i bought Chuwi Minibook X 10,8 in the preorder sale with shipment from Spain into another EU country. Shipment date was something about mid february (now we got march) and still no informations about anything. Does somebody have same concerns what is going on ;)?

Hello, if you purchased from the official website, please contact, thank you