Duty and customs

Hello, i ordered a chuwi corebook X from this website and the 15th of february from the spanish warehouse.
After a long time chuwi said that they didn’t have any stock on the spanish warehouse and said that they would send from China and bear the costs of everything and quote “ Please rest assured that we will bear the freight and duty for your order!! You don’t have to pay anything more!”
And now i got a text saying that it is in customs duty. What should i do?

Any news from customs? Did you pay custom fees?