Chuwi's service is a mess

Did Chuwi abandon mini book users? He sent two e-mails about battery purchases to service@chuwi.com, but there was no response even after a few days of checking. I checked the spam mail, but there was no response. This company’s after-sales service is a real mess. I will never buy Chuwi’s product from next time.

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Throwaway devices from a throwaway company

1 Like

you can buy aftermarket battery from aliexpress.com

@ys0142

Absolutely agree!
I kind of have the same problem, looking for a spare part which CHUWI won’t send me out. At least they replied, but saying they don’t have the keyboard as a spare part for the LapBook Pro. Definitely can’t recommend!