CleanME Bios Corrupt HeroBook Pro

i need backup or dump from this mobo, don´t detect ssd my serial number is:
JHeroPCW4H230907670 main is x133g REV:x6.5 A
Thanks

What’s the problem:
The BIOS doesn’t detect the disk you have installed.
You’re installing a new disk and it doesn’t detect it.

Yes new ssd type sata, the old ssd is working fine in other PC, don’t boot any device, no gpt, mbr, no fat32, no USB boot, I have spi programmer and dump my BIOS chip, in “me analyzer” the system is corrupt, and easycleanMe fails because cse txe is blocking, I don’t have skills of edits hexadecimal bin, in the BIOS is detect all devices, only don’t boot

It works fine on the laptop.

What is the capacity of the old drive?
What is the capacity of the new drive?
When I replaced the hard drive, I connected it and booted it with the USB to install Windows.

Have you tried any option to reset the BIOS?

If I have already checked all the restoration options, that’s why I used specific software to verify the dump. I have even installed other BIOS versions from other boards, REV 3, and it doesn’t work, there is no video. I have tried the ones from Badcaps without success, hence my insistence on a dump or a means to obtain the original file. I am sure that is the problem, although I don’t have much experience in BIOS flashing. It is not a hard drive problem; I have tried different brands, speeds, with different USB drives, different formats, even Linux live USBs, and it doesn’t work. I have even left the battery out for 24 hours, and it doesn’t work. I have tried the CSE and compatibility options. I have even launched from the UEFI Shell, and physically I cannot find the device with the ‘map’ command; for example, it should be “fs0:”, and it is not found. I am not a basic user; I have advanced knowledge, this is not an easy problem to solve.

It seems you have more experience in this; you’re into PC repair.
There’s a moderator here who has access to the drivers.
@ChuwiSpainSupport
You can check out this thread.

Apart from sending Drivers at this point considering all the BIOS issues, my only suggestion is send to repair

@manonegra222

1 Like

Santo remedio!! Muchas gracias efectivamente ese era el problema, como antecedente solo hice una actualización del sistema operativo, estoy en Windows 11 y fue una actualización normal, reinicio y después de eso fueron 3 pantallas azules seguidas, después de eso directo a BIOS, aunque me dedico a la reparación está lap es de mi hija y le gusta que es muy ligera y le dura bastante la batería y no acostumbro modificar nada, pero me han dejado muy satisfecho, seguiré comprando sus productos y ahora ya tienen un técnico que los va a recomendar, trabajo en la plaza de la tecnología los reyes, y de verdad ni HP ni Dell me han ayudado tal cual, siempre por sus canales automáticos y aquí a la primera, grabé el binario, hizo un reinicio y listo, entro a sistema, solo una duda más, existe la posibilidad de obtener también el binario del EC? Es una eeprom de 128kb, me gustaría garantizar el funcionamiento de esta laptop por mucho tiempo y agradezco al que haya echo esto posible y tienen un equipo de ingeniería “bien chingón”, gracias!!