CHUWI GemiBook Pro 14 in Laptop Windows Intel Gemini Lake 16+512GB SSD Notebook | eBay account name chuwi 2020
CHUWI GemiBook Pro 14 in Laptop Windows Intel Gemini Lake 16+512GB SSD Notebook | eBay account name chuwi 2020
Sir,
This is not the Official Chuwi Store / it has not been verified from Chuwi.
Next time buy from CHUWI-STORE, Amazon, AliExpress, Gearbest, Banggod, geekbuying or from Lazada.
You can find all Links here
Best Regards
CMK
I do have problem,my battery show full of charge,but if I disconnect the charger,computer shot offā¦this is probably battery dead or ?
What I have to do with this, computer suppose on manufacturers warranty(at least 1yeae year)I brought by end of August of 2020))would be appreciate if u lead any solutionsā¦
I am very sorry but we dont offer support for Devices that are bought from unofficial Stores.
It seems like that you have an unofficial Battery.
Try do use the original Charger or contact the eBay-Seller.
I think that the Battery is death, a normal/original battery cant die in 1 year.
Best Regards
Where I can buy original one and what is specifications for that?Lapbook pro 14"
Chuwi Official Store, is the name of where I buy. After 2 days they contacted me about the issue of light leakage (bleeding) from the screen. As it cannot be returned, they have proposed a refund of money, of 20 euros. They have also asked me for the serial number of the laptop and the email address, according to them so that the repair service in Spain will contact me to change the screen.
Total, the final price was 285 euros.
1 Like
oh worry not, i bought from https://www.chuwi.com/, everything went perfect. The purchase i did on AliExpress, it went to chaos. I gave up and ended up fixing the problems on my own. When i bought from https://www.chuwi.com/, i did a mistake, they spotted it and warn me about it, discussion was fluid and it was totally good. When i bought from Chuwi official store, on Ali Express, everything went to shit. They were unable to keep track of the convo, they play stupid, keep giving all kind of so weird answers. I was completely baffle, it is not the same people, i am still sure of it. It was not the same box, nothing was alike. So i believe chuwi official store on Ali Express, is an official reseller, but not the same team as the online store, https://store.chuwi.com . Anyhow, i do not regret my purchases, for their price, it is very good products. 
2 Likes
Stop bulshitting. This has happened to my lapbook pro and to a lot of other peopleĀ“s laptops. Chuwi does not answer me nor will send me a refund for this defective product. ItĀ“s a fabrication fault.
I buy from aliexpress and chuwi store and nobody answers good.
Buy on lazada good service