Chuwi Aerobook defect

I bought a Chuwi Aerobook 13inch laptop 5 months ago, after a very normal use (at home due to covid) the laptop began to disassemble, the bottom body cracked on the left side and the screen is crooked and unstable. When I open it it creaks and doesn’t close smoothly (one side stays open).
After several support requests to Chuwi (email, via site, via seller) I have not received any kind of response, so I decided to do this post.
I have and have had various Chinese devices of various brands and have always enjoyed it (Teclast, Xiaomi, and others), but I have never had a product that lasted for such a short time.
I would advise against buying any Chuwi device, given the poor quality of the materials and the total absence of customer support.

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Your device’s battery seems to have broken the laptop’s case. If you look in this forum, you can see that it is not the only case. Please write to

Grazie, ho inviato una mail.