Chuwi Aerobook defect

Hello,
I bought a Chuwi Aerobook 13inch laptop 5 months ago, after a very normal use (at home due to covid) the laptop began to disassemble, the bottom body cracked on the left side and the screen is crooked and unstable. When I open it it creaks and doesn’t close smoothly (one side stays open).
After several support requests to Chuwi (email, via site, via seller) I have not received any kind of response, so I decided to do this post.
I have and have had various Chinese devices of various brands and have always enjoyed it (Teclast, Xiaomi, and others), but I have never had a product that lasted for such a short time.
I would advise against buying any Chuwi device, given the poor quality of the materials and the total absence of customer support.

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Your device’s battery seems to have broken the laptop’s case. If you look in this forum, you can see that it is not the only case. Please write to service@chuwi.com