I sent some questions through the support form and I got a reply on the 2nd of Sept asking for pictures / video. I replied and have yet to receive an answer (sent a follow up reply asking for an update).
Could someone check what is the status? The email used is the one I have used in the forum or I can provide it via PM. Ticket should be #21447.
Gonna drop the questions here in case someone can answer:
Can you provide me the full list of drivers for my model (can send S/N via PM) if I do a clean install of windows 11 Home?
Just to confirm does it break the warranty if I open the back to change the m2 disk?
If I change the m2 disk how do I keep the windows 11 Home key (is it embedded in the BIOS)?
Questions that support requested pictures / video and has been provided.
When the laptop is charging and sometimes when under CPU stress there is coil whine from the right side near the USB-C ports / power button. Is that a defect or can it cause any issues.
Tablet mode is not working. I have installed all the latest windows updates and when I turn the screen 360 it doesn’t go to tablet mode nor is the keyboard / touch-pad deactivated.
Is there a setting that can block, can it be an update issue / driver issue or is the accelerometer not working?
With brightness set at minimum it is still too bright in Windows. Is there a way to reduce it further?
Many thanks if anyone can answer any of the questions.
For drivers you need to wait for support axcount to answer you (cca 36h).
I can answer some of your questions tough.
If you live in Europe or USA the SSD change should NOT void the warranty if it is under it.
If windows licence is legit, you can sign in with you Microsoft account and the key will be registerd to your account. Every time you log in with that account on some other PC, that licence will be used. (another way that is less legal is if you need to get a lixence just go to ebay and look for used PCs with Windows 7 key exposed and use that one ;3)
In all cases I have encountered the issue myself and with others kn the forum the wine DIDN’T cause any issues.
Can be multiple reasons, but after getting the drivers reinstall it. (I belive they also provide full disk image of windows if you want a fresh install with everything set up)
In windows I don’t know of a way to lower the default brigtness minimum, but there must be a solution somewhere else on the internet. Seems like a too common of a issue to not have a solution by someone.
I apologize for the lack of response, sometimes in the system we use is hard to know which person needs response and which does not, i know because i also use it . I already told my colleague to answer you. I hope he can give you a proper solution.
Thank you. Initially I sent one email which I was asked to split in separate and then they merged them together…
Your colleague asked me to reply to a specific email, which I did but I received an automatic response that a new ticket was created …
