Nothing to wait for. You will have to ship the item to one of the service centres and bear the costs. I still don’t understand the red/blue lights of the charging port. Blue is full and red is charging? The charging port is very sensitive too.
Hello Everybody, the shippment cost are too expensive to send it and go back from Mexico to Hong Kong… more that 300Dlls unfortunately I have to pay this cost, the warranty doesnt cover it, this Company is a junk, I made a mistake, please dont waste you mony buying this Chuwi, it is shame…I don`t why Amazon offer junk…
For low-cost laptops, look for brands with at least a local service centre or better workmanship. This is my first laptop with Chuwi and my 2nd laptop with issues. ASUS is a global brand with local service centre so it was easy getting the issue resolved. Chuwi Herobook Pro died in pretty much record time with minimal usage right after the 1 year warranty period.
It is correct! I learn the lesson…
Herobook pro will not boat.
if the chuwi company will not response all of our problem, then it is considered as a SCAM company, we have the same problem my 2 units are down…what the purpose of this forum if there is to action…
It looks like just a theater mounted to scam, I have seen a lot of videos in You tube with good comments about this Company, all these should be paid by Chuwi, don’t believe all that appear in Internet, the 98% is fake…
Sir, can you please give me the bios file for chuwi Herobook pro.