Herobook Pro don't turn on

Hello. I got Herobook Pro in April and yesterday the laptop don’t turn on despite the battery are full charge mode.
Everybody knows what’s happening?
No information in the Forum.

Please contact aftersale@chuwi.com

I have exactly the same thing.

Sir. If you live in Europe there’s assistance service in Spain and Russia. If you live in Asia (my case) only in Hong Kong and actually closed due Covid19.

Hello Management.
I contacted your Aftersale department and the answer is: I’ve to send the laptop to Hong Kong to fix but the Station are closed due Covid19. Could you help me please?

You can contact him and send it to Spain