HI 10 XR Touchscreen

[niddabaya]

my HR10XR came with a HiPen H7, without function. I have probably now the wrong driver, the touchscreen no longer works … what can i do do?

[kayern21]

@niddabaya I have the same problem. Did you ever get it fixed?

[EndlessBiginner]

Doesn’t this reply help you?

Hi pen H7 not recognised - Chuwi Hi10 X

I had the same problem: suddenly the H7 pen stopped working. I measured the battery and it was ok. I still tried a new battery but the problem was not resolved. Then I discovered on the Wacom website (description of the Bamboo Ink) that you can switch the compatibility mode by pressing both side buttons at the same time for 2 seconds. I tried it and immediately the H7 worked again.