Hello everyone,
I already checked support.chuwi.com, but when I enter my device information (Hi10 Q64G42161201355) I receive the following error message: “Database Working Un-normal now, Please contact local retails and distributor for Service”
So I am creating this post to ask for support.
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Serial Number: Q64G42161201355
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Where and when did you buy it: Gearbest, February 2017
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Detailed problem description:
I completely wiped the tablet to perform a clean installation of Windows, as I no longer need Android.
I know that Windows 11 is not officially supported on this model, however:
- Windows 10 has reached end of life and will no longer receive security updates.
- Windows 11 was installed successfully using the official Microsoft ISO, removing the TPM requirement via Rufus.
- The system boots and runs correctly.
However, after installation I am missing several essential drivers:
- No Wi-Fi
- No touchscreen
- No camera
- Other devices are also not recognized in Device Manager
Because the device was fully wiped, I no longer have the original drivers or recovery image.
I would like to ask if you can please provide Windows drivers package for CHUWI Hi10 CWI515. I already tried some of the download here on the forum, but nothing has worked so ar (or maybe I missed it).
Any help or guidance would be greatly appreciated!