On September 27 i ordered the Hi10 Max windows laptop from the chuwi.de. The laptop after 3 months is not turning on anymore. It works only the blue led light on the side but then again it gets off. I have contacted Chuwi Support for the Warranty ,they replied after 3 days that i have to send it for repair in Germanyand if I agree then i have to pay the delivery. I agreed but they never sent me more info where to send the laptop or something like this. The support is really bad ,slow and i cannot trust. I am afraid i cannot trust either to buy again a product from the chuwi website.
I am so sorry lately with Christmas we are overloaded. I told my colleague to answer your today
The response is really slown and only after posting the problem publibly in the forum. Otherwise they ignore you.