Hi12 - Request for assistance with reinstallation

Windows Tablets Hi12
1

Hello

I have a Hi12 Q64G45170403496 tablet with a Z8350 processor that’s set up for dual boot (Android and Windows).

As the tablet was having problems (it was very, very slow), I tried formatting it and reinstalling Windows just as I would on a computer, but it’s missing a great many drivers (even though I’ve installed the Chinese 360 software).
It also seems that the tablet doesn’t have a hard drive large enough to hold all the updates (58 GB) (

I tried entering my model number on the ‘https://support.chuwi.com/’ website but couldn’t find it…

I tried downloading the Windows version from this forum, but the file is too large for the file system on the bootable USB stick.

1st question: Why can’t I find the tablet on the support website?
Second question: What is the correct installation guide with the right version of Windows and the right drivers?
Third question: Can I reinstall just the Android part, or just the Windows part, without having to reinstall both?
Fourth question: Won’t Windows always be slow and take up the whole hard drive these days?

Thank you in advance for your replies.

Translated with DeepL.com (free version)

2

You can install just Android, if I’m not mistaken.
Since you have limited storage space, you could try installing a lightweight Linux distribution.

3

If there isn’t enough space, my aim is to have either Windows or Android only. I don’t need Linux. However, I don’t know how to install Android only. I hope a CHUWI technician will reply…

4

You have contacted Chuwi customer service.

5

I see a lot of technical advice here (for example: Hi12 - Request for assistance with reinstallation - #2 by bruzan2025), so I assume there are technically knowledgeable people on this forum.

Also, I can’t figure out how else to contact technical support (I don’t speak English).

6

You can contact support through their website.

Google has a translator for this.