hi, that :). Reached support email but also community knowledge, thanks.
If someone could please provide download links and procedure to unbrick it !
@manonegra222 do you think would be possible to unbrick sending the files¿?
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Please explain in more detail what the situation is, whether the screen turns on or not, whether it displays any error messages, or whether the problem occurs when loading Windows.
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Hi, thanks for the prompt reply.
The device won’t power on at all, I left it charging overnight to no avail. Power indicator won’t light.
It’s my brother’s one and he told me it became like that after a regular windows update. I’m charging it with two different 12v 2a chargers.
Thanks again,
I leave the files here
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It is very rare that a Windows update can cause a crash that prevents the device from turning on (BIOS crash) but can cause a screen crash. You should check if the screen lights up - even if it remains black - in a dark room. If it does not light up, the next step would be to open the device and disconnect the battery for a few minutes and reconnect to try a BIOS reset.
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Thanks for all your help ! will do and let know
I downloaded the files (had to wait a little because of using mobile data) and opened the tablet, found a good tutorial video about it.
Disconnected the battery for an hour and does not seem to work either. Found something odd about the plug, attaching screenshots.
Guess no use trying to flash it if it won’t power on ? Maybe could i bypass the battery ?
Sorry for the bother if the Hi13 issue it’s not as I was told. Thanks anyway for the prompt help !