I am new on this forum. I just buy an HiPad Pro. It is a beautiful tablet.
I have just received my HiPad Pro. After the first power up, I walk through menus to reach the update page. Battery level was at 86%. An update is available and I procced to the installation (for memory the update is about 40MB).
At the end of the update, I reboot the tablet but the screen is still black . Only a little backlight is on.
- Battery level at 86% and power supply connected
- No SIM card, No SD card
- No Google account
- French configuration choosed
- Bluetooth keyboard associated
- No application installed (because it is just a fresh power-on)
- Wifi activated for the update of course
Is there anybody who are facing to this issue?
How can I recover the tablet? I tried vol+ and power-on without success
[update 1]: a long press on power switch doesn’t shutdown the tablet. The backlight is still on. I guess the tablet is rebooting always.
[update 2]: touchscreeen seems to work properly because I hear the sound when I touch the screen. I think that I touch the numerical keyboard used to unlock the system, the one which is displayed after Android is started.
Thank in advance.