How long to wait for repairing?

Hello. Chuwi CS ream.

I’ve already sent for repairing my lapbook pro on January 13th, 2020 to HK.

But I still waiting. It’s a too long time. Over the 7 months.

I attach below all of the proof documents for your reference. (order and shipping for repairing)

So I want to give me the back of my laptop or pay back my money.

And I moved to another place in Korea.

  • FROM : [54666] 77, Hakgon-ro 20-gil, Iksan-si, Jeollabuk-do, Republic of Korea

  • TO(New address) : [54608] O2grande apt, 103dong 2602ho, 16, Pyeongdong-ro 23-gil, Iksan-si, Jeollabuk-do, Republic of Korea

Please check the new address and send to me the correct new address.

Thanks.[DOC for Proof]

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The same for me. Waiting for my Aerobook to repair for 7+ months.

I’m waiting since Feb 2020 for my Aerobook repair from Hong Kong. The chat on AliExpress has become unresponsive after 6 months of claiming quarantine issues due to covid.

I’ve been out of a laptop for almost 8 months now.

The Hong Kong covid rules are not stopping them from shipping new orders. We deserve a new laptop or a refund. This is ridiculous.

AliExpress order # 102254912519759