I sent my laptop to Hongkong more than 1.5 month ago. However, they kept on saying that they will inform me when they check out the laptop. It has been over a month and not a single update or service progress at all.
My laptop is lost or they are remanufacturing whole laptop from battery to cpu? What a fantastic service…
My service ticket number is 32181.
Normally how long does it take to hear any repair update or progress from Chuwi service ?