It seems that I have an HW issue on my Laptop.
The DCPack is working and can charge the laptop : GreenLED on power input.
When I try to power on :
- nothing on screen or HDMI out : no BIOS screen
- no power on LED or keyboard LED : nothing…
- No fan
The only LED that I found are in the M2 slot : 2 red LED are on the M2 SSD
Do you have any information on how the fix this issue ?
My laptop is a brick now
Thx for your support
I’m surprise to see any label, serial number on the laptop
It seems to be a very poor traceability or customer support.
I sent a email to firstname.lastname@example.org to check if I will have a feedback.
BTW, To all,
Could you give me more feedback on the behaviours of the boot sequence ?
When I press the power key on the keyboard (top / right)
- press 3s ==> power on, 3 led color (top left) , screen on, BIOS slash screen, …
- press 10s ==> HW power off
fyi, I tried to plug a USB pen drive with an LED to check the USB port activity the boot process = nothing