My keyboard finally stopped working. At first the enter key stopped working, now it’s the whole keyboard.does changing the keyboard fix the problem? Or is the problem intrinsic to the tablet itself?
Such keyboards with a soft case often break, most likely a replacement will help, but to be 100% sure you need to disassemble the tablet and check the cable from the pogo connector (if you do not have a multimeter, it makes no sense to disassemble).
Thanks. So better go for a bluetooth keyboard instead; I was wondering what’s a good bt keyboard for you guys? I was thinking of the logitech k480; was wondering if the slot on it can fit the hi9 plus’s horizontal length.
Yes, a bluetooth keyboard would be a good choice. But you should first check how the wi-fi module and bluetooth work together. I have hi10 air and its wifi speed is about 40Mb, but when I connect a bluetooth device the speed drops to 10Mb
How can I check that sir?
Check you speed https://www.speedtest.net/ then connect any BT device to a tablet and check again.
Did your keyboard just stop to work or did it cause crashes? Because mine does. When I put my tablet into the stand for the keyboard the systems freezes, if I don’t plug it out fast then it crashes.
First 2 keys stopped working then the whole keyboard stopped working then now it crashes when I use the keyboard as a stand. Now I stopped using is altogether the crashes stopped.
Now I’m getting a bluetooth keyboard instead; hopefully it’s compatible.
i disassembled the tablet, it’s problem of the tablet, the flex of the keyboard inside the tablet was corroed, i can’t understand how, the battery was fine, new, but the flex has the tracks corroed and mixed, i didn’t use ANY substance.
write to service@chuwi.com
SOLVED:
Hi Boys and Girls!
I’ve been looking for solution of Hi9 keyboard “not working” problem for few weeks.
Actualy, it’s really ironic that even Chuvi support could’t find it.
Some of you (because of lack of reasonable support) even disassembled the tablet.
Many decided to never continue the adventure with chuvi products.
TRY THIS if Your Chuvi Hi9 Plus keyboard is not working:
Connect keyboard to your Chuvi tablet and than connect it to a charger and charge it.
Let me know if the solution worked!
(Chuvi staff - please consider update for Hi9 plus - now it’s worth it)
Greetings from Poland 
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