Microphone Issues

Hi,
Microphone on Windows 10 and Windows 11 don’t work, I have buy a usb adapter for jack but the issues is the same… Someone have a solutions ?

If the issue is the same even with the USB adapter, it’s not the RZ Box, but more likely a configuration issue or your microphone is broken or requires other software. Does it work on another PC with the USB Adapter?

Yes, I m using always the same headphone and I have already try the USB adapter in other computer, do you know which other driver I need ?

I have checked al windows permission for microphone and all is ok

I do another try and with a google meet between two computer, the chuwi mic send an electric sound very low, I can hear the mic only if I knock on it