Minibook X, constantly freezing

[ghazayel]

My recently acquired device is exhibiting intermittent freezing and spontaneous restart behaviors. These issues are occurring despite the device’s out-of-the-box configuration and the absence of any installed software.

Initial troubleshooting steps, including Windows and driver updates, have been performed to address potential video or graphics-related problems, but the issue persists.

Are there any recommended solutions, or has anyone encountered a similar problem?

[bruzan2025]

@ghazayel

My recently acquired device is exhibiting intermittent freezing and spontaneous restart behaviors. These issues are occurring despite the device’s out-of-the-box configuration and the absence of any installed software.

When you buy a device and it doesn’t work as it should the first time you use it, there’s only one solution: return it. where you bought it, ask the seller You have 14 days to return if something doesn’t work properly.