No power on -black screen

Hi guys,
after turning off the pc I put it in recharge. it never came back on. The charge LED lights up. Pressing the on button, the blue led lights up but the pc does not boot. It can only be turned off by keeping the pwr key pressed for a long time. Any ideas?
the pc is one month old.

Hi, I have the same problem. Did you find a solution?

Hi herman,
after contact with the call center, the product was returned because it was purchased within the first month.