Problems with my Gemibook PRO

Hello good afternoon. I have a problem with my chuwi gemibook pro. I have the following problems.

I have to press the power button for more than 16 seconds to be able to turn on my computer, I attach a video of the problem

I would greatly appreciate your help

Video: https://drive.google.com/file/d/11bX04WQkcXzRWh4vN87RrlN2P7nXSd3X/view?usp=drivesdk