- I purchased from GEEK in February ubook (the transaction is attached)
- stopped working at the end of February
- I contacted you to fix it and you told me that it was not possible due to covid, offering me a refund
- I sent you ubook through your DHL ticket (attached the DHL ticket)
- Once you arrive, you tell me to ask for a refund on Wish
- On Wish, since there is no purchase (because purchased on GEEK), they do not intend to refund me (find their email below)
_ how can I do? I was fine with the repaired ubook.
from shipping to chuwi service I have not yet seen a refund or a repair