The official Chuwi download contains the wrong Windows touchscreen driver [v10]. The right one [v17] was originally on the Hi10 Pro when it was delivered and I’ve posted a copy of it you can download & install.
This linked file is the SileadTouch v17.18.16.457 Windows driver and I installed it by right-clicking on the .inf file and selecting Install.
Please see my driver links - page 6, post #116 - ChuwiForum for further information about related driver issues [including how to back them up].
Best of luck,
Denis