I recently acquired a UBook Pro. In Windows with TPM.msc, I pressed “Clear TPM module” intending to encrypt my system drive. However, after reboot, this console reports that no supported TPM modules can be found. What is more in this picture in bios it disappeared too!
In hidden devices in the device manager, there is a TPM module but with error 45. I contacted the support, and they claimed that this device does not have a TPM module.
Please could someone confirm that you have such a device in device manager (you need to choose “show hidden devices”) and that in bios you can see it too?