Usb-c not working for data transfer

Before-sometimes
Now always.
I cant use the type-c connector.
I can charge the tablte with it, but if i want to connect a pendrive, it’s led isn’t turning on at all.
I tried an external ssd too but nothing.
This all started after the windows popped up this:
Power surge on usb port
What can i do?
The other port are working fine.
I charge my tablet with the original chuwi charger.

Windows can block a device when it receives an unexpected response from it, leaving the resource disabled.
My advice is that you perform a restore from the Windows options: startup, configuration, update and security, recovery, reset this PC. It will ask you if you want to keep your data and then it will start a long process - it may take several hours depending on how busy you have the internal memory - that you should not interrupt, put the charger and let it finish. And don’t turn it off even if it looks like it’s stopped.

The issue is:


The output power line of the usb-c is shorted to ground by itself.
We are trying to fix it. I hope that the main power line is still good.

@manonegra222 what a great solution - restoring your Windows. Do we need to do this for every problem with Chuwi products… lideeeer

Respect and you will be respected.
Solutions must be provided step by step since, from here, we cannot know how the software is and if something has been modified that is producing that behavior.
In case you do not know, this is a forum for participation in which users share experiences and provide free solutions.
You would be welcome with your contributions and not with your constructive criticism.