Technical support gives the same answers.
- Update windows from an image
- Install the driver
- Update the BIOS.
As a software engineer, I myself figured out that there are components in my tablet that are not standard, for example, I have a 7385p touch screen chip and a standard model 1002, so I had to look for the driver myself. And I found a solution.
But there are drivers and configurations that cannot be found in Google.
Why after sales support can not help?