IL just copy the mail as iam at airport right now.
Hey I bought the ubook pro via a promotion from official aliexpress chuwi store.
Product looks fine so far.
But the performance is horrible can’t even deal with 2 or more tabs on chrome. And it’s laggy so i think it’s tech / software based rproblem.
Iam from Germany and like to knwow how to Deal with that
Where can I redownlaoad the os? How to fix this?
Another thing is thzaz I need professional windows as I need all features. Can I just install the normlal os downloaded from Microsoft?
The biggest problem is the TouchPad as I cant configure it at all. Once I touch it just a little bit it minimize my current app/ browser
There must be a solution to fix this?!? As I can’t use it this way.
Thats really annoying. Id like to hear from you shortly.
Additional information its just the 2nd day of a few hours testing (kinda afraid of whats coming up next)
Last thing mentioned is the 1. 1 ghz processor. Where can I set up the 2.4(as even in perf. Test it don’t clock over 1.1)?? Not. Showing anywhere (maybe a wrong CPU inside?)
@Management I’m trying to contact your store@chuwi.com for 2 months and don’t get any response. My order from Feb 2021 still hasn’t been shipped. If nobody contacts me asap I’ll have to report it to PayPal and request a full refund.
@manonegra222 I did that a month ago and got a response that they handle only technical post-sales issues. All other requests should go to store@chuwi.com
Order from Feb 22 still not shipped, if I don’t receive it this month I’m gonna escalate it to PayPal leaving bad feedback everywhere I can.
I have the same problem, Nobody answers me, I don’t even know if they sent me a laptop or not, but the money was debited from the couple! Who can I contact to solve this problem, I’m generally shocked that no one answers!
I do not understand how you have not been served and why your order was not sent. Here we do not have contact with the sales part but I quote @Management in case he can do something
