A friend asked me to take a look at his new tablet. He switched it on, run through the setup process and desktop icons came up. However, if you click on start, the following message appears:
Critical Error - Your Start menu isn’t working. We’ll try to fix it the next time you sign in.
Unfortunately restart does not help. If tablet is switched off, all is reset and out-of-box setup is started again.
Can you please advise on a solution.