Absolute crap, just died today

So I asked for a several times Chuwi support and also here what can I do if my GemiBook doesn’t wake up from sleeping mode, but I’ve never got any real help - and no, reinstalling Windows didn’t help. Finally I turned off sleeping mode at all, otherwise I couldn’t work - and today my laptop died from too much heat. I am furious and disappointed, 400 euro gone, Never ever any f… Chuwi again. Shame on you.

On my region specific amazon shopping site, several buyers have complained about heating and early failures of Chuwi laptops.

Yes, it works, but only with an external mouse.
The same thing happens to me and only then does it come out of suspend mode.