DavidTF
September 6, 2025, 4:58pm
1
Hi, I have been having issues with my mini pc waking up from sleep un-normally. It wakes up normally most of the times but sometimes it just wakes up and after 3 seconds it goes blank and the power button doesnt respond (not even after hold 20 seconds). Please, provide a bios update file or a driver that fixes it. I don’t want this problem with my pc!! It’s a expensive computer after all! Thanks.
S/N: SAUBoxIZ1C250300202
Windows 11 Pro
Chipset driver is stock from driver download
Bought from chuwi.com
You can contact support, you have the information on the Chuwi website.
Mrb
October 2, 2025, 2:58pm
3
Hello I have exact the same issue any solutions ? Maybe a bios update ?
My device
SAUBoxIZ1C250300071
Mrb
October 2, 2025, 3:21pm
4
Hello did you get any help / solution for this issue ??
You can check your Windows installation with:
You can start Windows in Safe Mode.
You can download a version of Linux:
Mrb
October 2, 2025, 5:44pm
7
The issue occurs also on catchyos ( steamos) so… it’s a bug.
I have experience installing Windows, so I’m suggesting you run some checks.
Safe mode is for detecting problems with application installations.
Mrb
October 3, 2025, 1:41am
9
No issues with installing anything…. It’s most likely bios issue or bad QC at factory… any safe mode won’t fix anything stop writing about it.
I’m just trying to help You.
I have no further suggestions than: You should contact Chuwi support.
