Battery is not charging 8100Y

Hi :wave:,

My minibook stopped charging and the moment I pull out the power cable will immediately shutdown. I tried resetting my windows 10 and applied some tricks and tips with no luck at all… :pensive:

I really like the size of this minibook. but, I need some help to fix this issue.

Thanks!

There is a strong possibility that the battery is dead. Please contact aftersale@chuwi.com.

I have already contacted them, and requested them more details about the addresses and contact person and phone numbers since then I didn’t get any response.

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