Brand NEW Chuwi minibook X from Banggood - DEFECTIVE SCREEN!

What a big disappointment!!! I received my Chuwi minibook x yesterday. Today i noticed some flickering on the top of the screen, but went away. Thought it was a software bug from Windows or something.

Now its permanent!

I waited 2 MONTHS to receive the laptop, now it comes defective!!! I am pissed!

This is an hardware issue, because when i enter the BIOS , it still happens.

I am distraught… i really wanted this laptop and i really like it but now this…

the flickering changes its intensity… now its barely noticeable, i wonder if its because of temperature. But it never got that hot though… I haven’t done anything with the laptop yet, just browsed a little.

This was bought on banggood, i will open a ticket with them. Could a BIOS update solve the issue??

Please @ChuwiService help me out here!!! This was an expensive laptop, and lots of waiting, i don’t want to wait any longer!!!

Edit: Opened a ticket on Banggood. I understand that i have to talk with the entity responsible for selling me the product, but i got really sad and annoyed!!

The problem remains, its very intermittent, sometimes it’s flickering A LOT, sometimes its perfectly normal.

I don’t know if this is related with the issue, but i will tell that the product isn’t perfect, and the rubber bumps on the screen ARE NOT USED, so the screen is making pressure against the bottom part, even came scratched, but i was OK with this . But not the flickering.

See, the rubber bumps don’t even touch the bottom part, is this normal???

And yes, it came scratched and with dents. I wonder if i received a refurbished one because i bought at a disccount.

Here where the screen touches. It came like this: