Catastrophic surprise

Today I found the trackpad raised about 3 millimetres.
I opened the bottom of the laptop and the battery is inflated as in the picture.

Check your battery suppliers better the risk of failure is very high

I was lucky it didn’t get punctured, it could have been worse, now the trackpad doesn’t work anymore

Product purchased on 2 October 2021.

now my laptop remains without a battery

a tal deg…

Hello Fabrizio,

Since you have your laptop covered by warranty, contact and and present the details of your case so they can activate warranty and change battery.


Got the same laptop June 2021 and the same issues about a month ago.
The laptop is now in Spain (official Chuwi facility) for servicing after contacting support.