For the touch screen driver, install these drivers here:
Download the ZIP file and extract the contents.
Follow these steps (provided by Chuwi):
Copy the folder “Phoenix hid update” to the root directory of disk C
Run as Administrator FirmwareUpdate.bat. In the successful operation window, you will be prompted that “press any key to complete”. At this time, you can close the window
Run as Administrator¡° ConfigUpdate.bat ¡±In the successful operation window, you will be prompted that “press any key to complete”. At this time, you can close the window.
These will likely say they failed, as they did for me. (Don’t worry, the solution is coming soon)
Prior to that, I also attempted to install the drivers directly in Device Manager, so I’m not sure which one worked. Open Device Manager as an administrator, go to Human Interface Devices > I2C HID Device, right click it and click update driver. Then select Browse My Computer for software, locate the driver you downloaded earlier (see the link above), and select the folder, then click Next. It will probably tell you the “best drivers are already installed.” That’s ok too.
I discovered if you open device manager after that, you can disable and enable the I2C HID Device (touchscreen) and it will start working. I’m not sure which one actually fixed this issue, so try both if one doesn’t work after disabling and enabling the device in Device Manager.
After installing Windows, use the original link at the top of the page to download the drivers. Extract the zip file, then put the extracted folder on a USB drive to transfer them to the tablet. Open Device Manager and select the devices that need drivers (they will probably have a little yellow triangle with “!” on the icon. Right click on the device to update and select Update driver. Select Browse my computer for drivers. Select the folder that holds all the drivers and make sure the Include subfolders box is checked, then hit next. This should install the driver for that device. Repeat for the rest of the drivers. For the touch screen, see my post right above this one.
I’ve installed windows from a USB and it wasn’t the right version with the drivers. I went to device manager and no little yellow signs on them. When I go to install the drivers it tells me that windows already has the most drivers. But I don’t even see the drivers anymore for any of it. I used a media creation tool for this. I was hoping to find a file to boot my original windows os and get back all my drivers. I am a little wonky on how to set up a fresh windows 10 just like I had before.
No, the top link is just the drivers, and the link in my other post is just the driver for the touch screen. The Windows 10 image can be found on the Microsoft website, it’s called the Media Creation Tool. It will allow you to select which OS to install when you install it on your tablet. Your tablet already has a Windows 10 Home license on it, so make sure that’s what you select when in stalling unless you have a different license. Also, make sure it is just “Windows 10 Home” (no other letters, etc), as the other versions may limit what you can install/do.
Windows 10 Media Creation Tool:
This will allow you to create a bootable USB drive. Since it will wipe the drive, move anything you want to save off of it. Then create the bootable USB. You can then copy the drivers to another folder (don’t put them in the driver folder created by the WMCT).
To use the drive, you will probably need to change the boot order. You’ll need to go through the recovery options to restart in UEFI BIOS. From there, navigate to the boot order and rearrange it so that the USB is first. Then change it back after you’ve installed Windows.
Oh I see I did it. I have a fresh windows 10 on my device. But when I attempt to update the drivers there is nothing for me to put them in. I used device manager and it won’t allow me to add them in. I even used the software double thing and yet if tell me the files can’t go throuvh.
I did install a new winows 10 but it has all the missing drivers. I download the drivers and the software labelled above but it gIves a red x every time I try to install them. I would do it manually but I can’t update the drivers and place them in since they don’t show up. Sorry about the massive.
I wound up during my last windows 10 update I formatting the entire drive on accident.
Within that thread, the first MediaFire link will lead you to a number of .rar files (parts 1 to 5). These can be used to create a ‘stock’/‘factory’ Windows 10 image by Chuwi (download them all, extract them, create a boot USB).
If you don’t know how to create a bootable USB (not via media creation tool), then you can read the second link in the official thread under the title “Tutorial”, which is just a word document explaining what to do (only difference is this tutorial is for the Chuwi Air, so you don’t need a usb hub, since the keyboard come with a usb port.)
Use that bootable USB to do a fresh install of Windows and you should, hopefully, be good to go.
Apologies, I am going off memory here, but yes. All you should need to do is copy the contents from the combined .zip files on to a USB stick and boot from it (following the instructions on format and naming conventions).
Once the installation process is complete you should be able to remove the USB and boot into Windows.
If I recall, there is a sequence of tests that are automatically performed on your first launch (a bunch of command line boxes and test windows will pop up and dissapear), then after that, you can run Windows normally.
It looks like you’ve gotten the steps correct, judging by the fact that the USB booted and ran it’s installtion procedure.
I’m a little lost, at the moment, as to why you can’t proceed. Something has obviously gone awry.
I assume when you try to select the quick boot menu (F7? when posting) the OS boot manager doesn’t launch Windows/list Windows as an option?
What happens when you leave the usb stick in after the initial installation stage (where you have to type “exit” to reboot), does it simply run the installation again from the start?
Do you have a means of checking whether you have any partitions (created during the installation), such as a linux distro to temporarily boot into or using the windows media creation usb you previously had to check (during the installation steps of a clean install you can choose to delete or format partitions, if they exist).
In case something got corrupted during the downloading of those 5 .zip parts, I have uploaded the complete set as one .7z file, here: Chuwi Windows 10 Install
These are the same files I used when I had to do a fresh factory install on a collegues tablet, and it worked fine.
It might be worth a shot if nothing else works.