Freebook 13 i3-1215 service or replacement of parts or replace the laptop

ZFreeBCY6H231100694

I bought this april 14, 2024 on shopee.ph

Can someone direct me towards a repair service or where I can have it replaced.
Touchpad does not work after initializing windows.
Touchscreen is intermittent sometimes it works, sometimes not working.

The seller chat for shopee ph is almost useless due to language barrier.

Please I need help. I want to use this laptop without headaches.
I am already past the return date on my shopee purchase and the seller chat is ultimately useless because of language barriers.

Can you try to install these drivers?