Herobooklaptop1

Why wont my new out of the box won’t boot up it gets hung up at the point of typing in your pin. can anybody help me please.

Can you hold shift and restart windows? It will allow you to load in to troubleshoot, where you can reset PC or repair startup.

You have two solutions:

  1. Perform the operation with the router disconnected.
  2. When you choose to create a pin and it appears to be stopped, press Alt and the cursor (the key to the left of the Q) and the window to activate the pin will appear. Select the field, type your pin and confirm.