[Solved] Brand new HeroBook doesn't start

I just received my brand new HeroBook but while going through the setup steps, I was asked to set up a PIN code, I said yes and then the screen went to “wait a moment please” and I kept waiting for hours!! What can I do to over come this step so I can finish the setup of my pc? Thanks.

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It is a Windows theme that does not pop up the screen to put the PIN.
There are two options:

  1. Make the configuration with the router turned off or simply do not put the pin at that time.
  2. When the screen waits for a moment please be present, press Alt and the cursor (key to the left of the Q) and the window to enter the pin will appear

Thank you so much the issue is resolved :slight_smile:

I love that it worked