My advice, that I write it in the forum constantly, is that when a computer is received, a system image is made with some program like Macrium Reflect, which has a free version and thus have the possibility of restoring to origin, such and as it came, the tablet or laptop.
As it is evident that you have not done it, or do not remember it, the solution to have it again as just received is to install the Windows rom that appears in the official thread of your tablet model. It is an automatic process:
As for Android, Hi10X does not have an Android operating system, only Windows.