Hi everyone,
I’m using a USB-C hub (non-official third-party) with my CHUWI “MiniBook X” PC to connect HDMI and a wireless mouse + keyboard. Occasionally, the keyboard or mouse will freeze while I’m typing.
I’m wondering whether this could be due to the third-party hub.
Has anyone bought the official CHUWI USB-C hub and experienced the same issue (mouse/keyboard freezing)? I’d like to find out if this is a hub-compatibility issue or something specific to the hub I’m using.
Thanks in advance for any feedback!
Edit: The issue is coming when I use the USB-C Hub for Monitor and Wireless Mouse + Keyboard
I’ve used several third party hubs and never had a problem with my wireless mouse/keyboard freezing. The hubs I’ve used are: Anker, J5, and a Konnek Stein hub.
Have you tried just the wireless mouse/keyboard in to the minbook with a usb-c adapter to see if it’s the dongle or no?
Thanks for the suggestion! I want to test both the monitor and my wireless mouse + keyboard together. I don’t face any issues when I’m not using the monitor.
For reference, I’m using this USB-C hub/converter:
5-in-1 USB-C Converter
I’m wondering if the issue happens only when HDMI is used alongside the wireless devices.
That’s an interesting situation. I’m going to try hook my wireless mouse/keyboard in to my hub and an hdmi out and give it a go. Will let you know shortly what happened. I’m going to try typing for a full 2 minutes and we’ll see what happens.
Ok, I just ran through typing for two minutes in Google Docs (online) and typing for two minutes in MS word (local) while my minibook was hooked up to HDMI and I had a wireless mouse/keyboard dongle put in to the hub. 89 WPM. I did not run into any ill effects with mouse or keyboard freezing. My GUESS is that the hub you’re using has some power issues that the USB out isn’t supporting. This is the hub I’m using.
My assumption is that you could get the official hub and it may work well. I’m not sure if the power requirements of the hub you’re using are well considered…it’s tough for me to trust some of the things I can find on Alibaba.
I’m using a standard topmate mouse/keyboard combo so it’s probably not fancy (I def. didn’t get it from Amazon or even pay close to that much).
I’m wondering about USB power though. Have you told Windows not to handle power for USB devices (basically don’t shut them off to save battery power)? Windows is very dumb when it comes to that, and I’ve run into problems with it beforehand. You can adjust the settings in Windows 11 AND in the device manager for that.