Feedback from England. My Chuwi Lapbook Pro 14.1 is now just over a year old, it is running 16 hours a day. No problems so far. Everything is set at maximum performance, start up time around 14 seconds.
A good machine, I will definitely buy again.
My main customer feedback message to Chuwi is that quality and reliability are everything. Very close 6 Sigma levels of quality control must be maintained.
Thank you for sharing it, it is not frequent to receive positive feedback since it is much easier to write only when there is a problem. I am very pleased that you are satisfied with the performance of the product and that you involve your environment
Sir. I understand your pov but to me Chuwi is not and this is the reason: I did buy a Herobook Pro in April and less than 3 months the battery is over. After several contacts and messages Chuwi informed to send the laptop to Hong Kong when Customs is available. No due date and no laptop. Can you believe?
My Chuwi Lapbook Plus is now a year old and still does not work. It went on holyday to China and, after six months, came back as it was, dead. They didn,t even open the box. No service, no repair, just mockery. Bought at Banggood, payed through Paypal.
This is why Chuwi quality control needs to be 100%. Reports of experiences such as yours will deter customers from the brand. For Chuwi to be a serious World Class contender service must also be second to none.
Hola. En cuanto a mensajes positivos acerca de los productos de chuwi veo por los comentarios que es dificil,porque tiene que mejorar la fiabilidad de los mismismos.en mi caso tengo una Chuwi Hipad normal y estoy muy satisfecho con ella tiene sus detalles.( se calienta a veces bastante pero aun asi la disfruto mucho.) Solo diria si tuviera que decir algo malo seria aparte de calentamiento el hecho de que no se actualise. Y que no sea compatible con el lapiz. Por lo de mas muy contento con la tabet. Si chuwi mejorara lo de las actualizaciones y la Fiabilidad seguro que lideraria el Mercado
My lapbook Pro also works fine. I removed windows and installed Linux Mint. I think Windows is the worst piece of software to use if you need to look after the computer yourself.
The reason I haven’t commented here is because the forum is full of people complaining.
I installed a good OS that has many options for help.
Chuwi make good hardware at great prices. For that there is little support. Live with it.
I wouldn’t totally agree. Yes, it’s good hardware, but it DOES have a low quality control. I’ve owned 6 Chuwi’s so it’s not like I don’t like the company. I currently have a GemiBook pro and it’s my favorite of my laptops I currently own (which include a Lenovo T14 8-core/16-thread Ryzen and a high end Dell Latitude 2-in-1), despite the piss-poor battery life (for a modern laptop, 10 years ago it would have been AMAZING). But of the 6 I’ve owned, 2 did simply die with no warning one day with no obvious rhyme or reason (Lapbook 14 SE & Lapbook Pro 14), and NONE of my Chuwi devices have ever been subject to Windows while I had them (mostly Debian or Arch). So while Chuwi can be a great value, you do play a bit of russian roulette when buying them, since the quality control is iffy, at best.