Re install Operating System

Gmail - Brian, your order is confirmed.pdf (415.2 KB)

Windows 11 Home Mini PC Intel N5100 Quad Core 2.7GHz 8GB RAM DDR4 256GB SSD

See the attached image of SN and the PDF of the purchase from your EBAY store.

SN: ZHeroBCZ2H230100492

I am continuing to attempt to restore this PC. Following your previous instructions, I downloaded the OS from here. Unzipped to a USB. Inserted the USB into the PC, followed the instructions to restart from an alternative Boot source. The PC powers up, runs through a Command window, and starts Dispart to locate or assign a drive letter. It then indicates success, but then turns red from blue and powers down. It happens so fast that I cannot stop it or read the output.

I have attempted F7, Del, and Escape to access the BIOS.

Please respond with instructions

Here we’re all users.

Support sent you a download link

windows installation system tutorial.docx (633,0 KB)

Do you have the drivers ?

Driver installation tutorial.docx (10,0 MB)

Thank you. I wish I had these instructions available 2 months ago. Please let your website admin know that the christmas laptop deal popup makes your website unusable.